Support : Recording a Behaviour Incident

Recording student behaviour incidents is a quick and structured process that ensures accurate documentation and appropriate follow-up. Follow these steps to successfully record a referral in the system:

Step 1: Start a New Referral

• Navigate to the Home Page/Main Dashboard using the left navigation Menu (or Bottom nav on mobile).
• Click or tap the green + button located at the top-right of the Latest Referrals List.

Step 2: Reported By & Location

• Reported By (staff member) will auto-populate with your name.
  • If you are an admin user or recording on behalf of another staff member, use the auto-complete dropdown to select the correct name.
• Reported Date & Time defaults to today's date and current time, but you can override it if needed.
• Select the Location within the school where the incident occurred.
• Finally, click or tap the NEXT button on the bottom right to progress to screen 2 of 4.

Step 3: Student & Others Involved

• Use the Student Name auto-complete dropdown to find the student.
  • Enable Show only my students to filter to your class if you're a Home Room teacher.
• To add Others Involved:
• Select their type (Student or Staff)
• Use the auto-complete dropdown box to select their name.
• Choose their Role (Involved, Victim or Witness).
• Click or tap the Add Person button.
• Repeat if needed for multiple Others Involved.
• Finally, click or tap the NEXT button on the bottom right of the screen to progress to screen 3 of 4.

Step 4: Behaviour Detals

• Select the appropriate Behaviour type from the dropdown list.
• Choose the Perceived Motivation.
• Select the Actions Taken that apply.
• Finally, click or tap the NEXT button on the bottom right of the screen to progress to screen 4 of 4.

Step 5: Parent Contact & Description

• If your school uses them, select the relevant Seclusion/Restraint information.
• Choose the Type of Parent Contact (e.g. phone call, email).
• Enter a Brief Description of the incident.
  • On mobile, you can tap the microphone icon on the keyboard to use voice-to-text for faster entry.
• Finally, click the SUBMIT button on the bottom right of the screen to record the referral.

After submission, you’ll be returned to the BEAMS Home Page/Main Dashboard, where the referral will appear in the Latest Referrals list.